RETURNS INFORMATION

RETURNS – UNITED STATES

You are welcome to return your unwanted items within 14 days as long as
all returning items are unused and in their original packaging (still attached
to the backboard, with tags on and with hygiene seal still intact, if
applicable)! 

To start a return, please email us at hello@lullabellz.com

After speaking to one of our customer service attendants regarding your return,
you’ll be sent a link to our returns portal to start your return.

Once your item has been returned and inspected by our hygiene and returns
specialists, your order will be refunded.

Items returned without using our portal will be automatically rejected.

Please note: LullaBellz Hair Care products
are non-returnable due to hygiene reasons.This includes our open colour Swatch
Samples, Shampoo & Conditioner, Slick & Fix Styling Gel & Slick
Back Down Baby Hair Styler, Shampoo & Conditioner Minis, Knots Out
Detangling Spray, Sleek, Style & Set Mousse, 12-in-1 Hot Girl Spritz,
Revive & Thrive Mask,For hygiene reasons we cannot accept back products
which have been worn/used or with hygiene seals broken, even if this is to
check suitability, unless faulty. Items must be returned in their original
packaging, still attached to the product backing card and with any packing and
retaining hygiene seals intact where appropriate.For this reason, we also
reserve the right to withhold refunds until we have been able to verify that
the product is unused. The Consumer Contracts Regulations 2013 states
“consumers will lose their right to cancel if they unseal goods that are not
suitable for return if they are unsealed, due to health protection or hygiene
reasons”. If the buyer removed hygiene seals against instructions to the
contrary, they are likely to be deemed to have ‘accepted’ the goods and are not
entitled to be refunded.

If you require any further
information please contact us at hello@lullabellz.com.